Frequently Asked Questions

FAQ

11. Is LoanSpur system accessible any where?
a. Yes. You can access LoanSpur System from any computer device and android app that’s internet enabled.
22. Shall I get support on set up on LoanSpur?
a. Yes. We shall ensure your business settings are mapped on LoanSpur seamlessly before you go live
33. Do you offer onsite training to users who sign?
a. Yes. We can make arrangement for training online or onsite at a fee
44. How secure is my clients’ data?
a. LoanSpur team shall use its best efforts to secure the LoanSpur System against unauthorized access by third parties and against theft or misuse of data. As part of these efforts, the LoanSpur System is hosted with an ISO27001 certified data centers. Access to the system is provided through a secure web interface and all users require their own unique usernames and passwords to access. b. All Loanspur System servers are grouped together into a closed and private network, guarded by a hardware firewall and state of the art anti-virus software. There are substantial anti-fire and physical security measures in place, as well as redundant internet connections and power supplies. We guarantee an uptime of the LoanSpur System of 99.95% on a yearly basis, excluding (planned) maintenance.